XTRALINK
Helps you through difficult times.
Your company has provided you with access to XTRA information and services via XTRALINK. XTRALINK makes available information and provides guidance to support you and your family during potentially traumatic events such as accidents involving motor vehicles, injuries sustained, or illnesses contracted at work, and death.
Overview.
The RAF provides compensation to the users of South African roads when injuries are sustained, or death occurs arising from accidents involving motor vehicles. Claims against the RAF can be lodged by either the person injured or, if they are not able to due to their injuries or if they are deceased, by their families.
If you were injured, suffered a loss, or were deceased due to a motor vehicle accident, you or your family may have a claim against the RAF.
The claim.
You may have a claim from the RAF if you were injured in a motor vehicle accident, whether you were a driver, passenger, pedestrian, cyclist, or motorcyclist. Similarly, if you are deceased, your family may have a claim. Claims may be proportioned depending on your responsibility with respect to the cause of the accident.
Unfortunately, the claims process can be complicated depending on the circumstances of the accident, and normally takes a long time from inception to payment. However, claims are eventually paid. The RAF makes payments to claimants of close to R40 billion a year.
Our RAF Success stories
When a road accident left a young girl with brain injuries, her future was protected with a R7.2million RAF claim and cover for all future medical costs.
In April 2011, a 12-year-old minor was involved in a motor vehicle accident near Sebokeng. In 2020 the RAF paid her an amount of R7.2m for general damages, future loss of earnings and undertook to cover her future medical expenses. Due to her severe traumatic brain injury, she could no longer pursue a career as a paralegal and only managed to complete her Grade 12 with intensive remedial assistance. She is now employed in a protective working environment.
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